Brian Reich

Technical Manager, Recovering Individual Contributor

Make Number Go Up

Make Number Go Up

Twice this decade, I’ve had to learn hard lessons about “growth at all costs.

From 2014 to 2019, I freelanced full-time. I truly enjoyed my life. The flexibility, the autonomy, the variety of projects that crossed my desk. I was happy. But about the time we started a family, I started feeling like I plateaued as a freelancer. I could see no path forward for offering the same services, to the same people, and continuing to grow.

Did I have to grow? Come to think of it, I didn’t stop to ask. I always just assumed growth, specifically in terms of “dollars earned per unit of time,” was always a thing to be measured and maximized.

So I grew. I grew by hiring people I could afford, not the people I needed to round myself out. I found myself babysitting projects, accounts, and people. I was in the business of being in business, and I no longer enjoyed it. It wasn’t long after that my wife’s work situation changed and I had to figure out health insurance.

Chasing growth had killed my love for my business, and it was a good time for a change. I took a job at a local company, as a senior web developer.

Over the past six years, I once again chased growth. Not in terms of compensation but in terms of responsibility. Senior developer to team lead, to manager, to director. I’ve learned a lot. But I loved being a developer. Diluting my day with everything else was starting to kill my love of work again.

Meanwhile: much like myself a few years prior, our owner couldn’t figure out a way to grow our business without either taking on debt, or taking on a partner, which I eventually realized was just a sales-truth euphemism for “selling the company.”

We were acquired. In some ways things got more interesting. But’s a constant squeeze for _mo_re, and life inside a team, inside a company, inside another company, inside a private equity portfolio leaves very little room for misunderstanding the mission: make number go up at all costs. EBITDA is your god now.

What have I learned?

  • I love my work until I lose sight of the things I love about it: problem solving, making cool stuff, building relationships with people and helping them solve their problems.

  • I don’t need to be rich. I need an income can that support my family.

  • I need to learn contentment.

In the first scenario, I designed by own undoing by pursuing growth I didn’t need. In the second, I was roadside carnage in someone else’s fucked-up growth journey. Neither needed to happen.